Web Privacy Statement
Wurli-Wurlinjang Health Service (Wurli) recognises the importance of privacy and confidentiality protection for all our clients and those who visit our website and our facilities.
To ensure our clients can feel confident about giving us their information, we maintain a high level of confidentiality.
Our established culture of confidentiality is in line with the Federal Privacy Act, thus we can ensure that client privacy will be protected when visiting our website or our health facilities.
How we use and disclose information collected
Understanding that the information we collect both on our website and at our facilities is often of a highly sensitive nature, we always ensure that it is compliant with the highest privacy standards to keep all personal information secure and protected.
All information is stored electronically and is password protected on several levels. All employees and contractors who work with Wurli are required to sign and comply with our comprehensive confidentiality agreement.
To ensure our clients are provided the best treatment for medical or other health services, Wurli may collect personal information (including health information) to meet this purpose. The personal information collected may include, but is not limited to:
- The client’s name
- Address
- Telephone number
- Medicare number
- Health care fund
- Current drugs, medication or treatment used by the client
- Current and previous medical history, including where clinically relevant, family medical history
- The name of any health service provider or medical specialist to which the client is referred
- Copies of any letters of referrals and any reports relating to the client
Client information will be shared within Wurli for administrative purposes, also to enable the client to be attended by other practitioners who provide medical and allied health services.
Wurli may access information:
·Provided directly by the client to our practice or through our website
·Provided on client’s behalf with their consent
·From health service providers / medical specialists clients are referred to
·From health service providers who refer a client to medical / allied health practitioners working at Wurli
Collection of personal information by Wurli may be used or disclosed if required by law, if there is a serious threat to the health or safety of an individual or to public health and safety, for referral of clients to other health service providers or medical specialists, for the purpose of which the client was advised and to provide the client with the best health treatment.
The collection and disclosure may also be used for the purposes of liaising with government departments regarding Medicare, training, or to facilitate any improvements on our services.
Health information is kept for a minimum of 7 years for adults, from the last occasion in which health service was provided to the client. If the client is under the age of 18, records must be kept until the person has attained 25 years of age.
Information is also collected about the medical and allied health practitioners, directly from them or with their agreement, who provide services at Wurli. This information includes:
- Their name
- Address
- Telephone number
- Qualifications and experience
Other than what is stated within this policy, we will not sell, distribute, or disclose any personal information to any third party.
Website Security
We endeavour to ensure our website is as secure as possible; however, users need to be aware that the World Wide Web is not a secure medium. Wurli is not liable for any interference or damage to a user’s computer system, software, or data occurring in connection with this website. We strongly recommend users take appropriate measures to ensure their computer is protected against third party interference whilst on the web.
External links to other websites
This site may contain links to external websites which Wurli adds to improve the service we offer and expand upon the information readily available to users. Once a user decides to click on a link and navigate away from the Wurli website, the privacy policy noted here is no longer in effect. Users are recommended to familiarise themselves with the privacy policies on these websites once they browse and interact with them.
Recommendations or views purported on these websites are not necessarily reflective of those of Wurli.
If you wish to talk to us regarding a breach of privacy, access your information held by us, correct any of your information held by us, or find out more about how we handle personal information, we can be contacted at:
Wurli-Wurlinjang Health Service
25 Third St
Katherine, NT
PO Box 896 Katherine NT 0851
Phone 08 8972 9123
Fax 08 8972 2376
Wurli-Wurlinjang will make this privacy policy available to anyone who asks for it.