Clinic Receptionist

Clinic Receptionist

Wurli is seeking a motivated and enthusiastic individual, with sound administrative skills, to join our Heath Services team as a clinic receptionist. This position is required to effectively contribute to the smooth and efficient functioning of the allocated Wurli Health clinic by providing high quality reception and administration support to the patients and clinical staff and related service staff in the day to day operation of the Wurli clinic and related services. The clinic receptionist is required to undertake all duties in a caring, respectful and supportive manner and provide an exceptional standard of care to all patients at all times.

An example of the duties to be performed include:
o Being the first point of contact for all Wurli clients who enter the clinic, greet the client to the clinic and ascertain their service needs
o Record client appointments
o Check client details and assist with access to the right service
o Advise clients of any delays
o Answer telephone calls promptly and courteously
o Arrange and check patient arrival lists and notify referring clinical staff if required
o Prepare and action lists of patients to be seen by Specialists/ Allied Health clinicians as directed by the clinic coordinator
o Explain to clients the purpose of their medical appointment if required
o Page clinical staff as necessary to attend to high priority needs
o Ensure all documentation, records management and the health information database is maintained and completed in accordance with established data entry criteria and standards

Whilst qualifications are not essential, we are seeking an individual who can demonstrate:-
• A Service –user focus: Committed to and acts for well-being of all service users (internal and external)
• Professional presentation
• Sound interpersonal and relationship building skills
• Organised
• Punctual and reliable
• Sound knowledge of and respect for Aboriginal and Torres Strait Islander Culture
• Sounds skills and knowledge of office and reception administrative functions
• Sound knowledge of use, application and troubleshooting of standard office equipment
• Intermediate computer skills including the ability to use MS Office Suite (including Outlook) and Communicare or equivalent systems
• Current National Police Records Check and Working with Children’s Clearance
• Current Northern Territory Driver’s License

For further details regarding this position please refer to the Position Profile _Clinic Receptionist

If you have any queries regarding this position please contact a member of the Human Resource team on 8972 9129.

To apply for this job please visit www.wurli.org.au.